Morning Signal

Contact and help

A person on our team reads every message and answers within two working days.

Quick answers

Nothing arrives from the parent’s phone

On the parent’s phone, open Settings › Morning Signal and check that Health (steps), Motion & Fitness and Notifications are allowed, that Background App Refresh is on, and that Low Power Mode is off. Opening Morning Signal on the parent’s phone once sends a fresh reading.

Plus doesn’t show after buying

Plus covers the whole family. If it doesn’t show after buying, tap Restore purchases in Settings. Manage or cancel a subscription in Settings › Apple Account › Subscriptions.

Adding someone to the family

With Plus, the person who set Morning Signal up invites others from Settings › Family. An invite link works once, for seven days, and a family has up to three people.

Deleting an account or the data

Settings › Delete account in the app deletes it; on the parent’s phone, What’s shared › Stop sharing removes the phone and its mornings.

Morning Signal is not an emergency service. In an emergency, call your local emergency number. For deleting data, see Delete your account.

Write to us

Please leave out health details and passwords. For an account, the parent’s first name helps us find it.

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